db567 Privacy Policy
Your personal information is completely safe with us. Learn in detail here how db567 collects and protects your information.
Definitions and Introduction
This Privacy Policy ("Policy") is issued on behalf of the db567 platform ("we", "our", "db567") and applies to all users ("you", "user") of the services available at the website https://db567.cam. This Policy has been prepared in accordance with the laws of Bangladesh and applicable data protection guidelines.
db567 operates an online betting and casino platform for users in Bangladesh. By using our services, you will be considered to have accepted all the terms of this Privacy Policy. Please read this Policy carefully. If you have any objections, contact us before using our services.
What Information We Collect
db567 collects various types of information in order to operate its services properly. The categories of information collected are described in detail below.
2.1 Identity Information
- Full name and date of birth
- National ID card or passport number (for verification)
- Current address and country
- Email address and mobile number
2.2 Financial Information
- bKash, Nagad, or Rocket account number
- Deposit and withdrawal transaction history
- Balance and bonus records
2.3 Usage Information
- Login time and location data (IP address)
- Gaming history, bet amounts, and results
- Device type, operating system, and browser used
- Session duration and page visit information
2.4 Communication Information
- Records of conversations via live chat or email
- Details of complaints, requests, and feedback
How We Collect Information
db567 collects information in several ways. The main methods are described below:
3.1 Directly Provided
When you register on db567, update your profile, make a deposit or withdrawal, or contact our support team, you directly provide us with information. This information is collected with your consent.
3.2 Automatic Collection
When you browse the db567 website, certain information is collected automatically. This includes data collected through cookies, log files, web beacons, and similar technologies. This information is used to improve your experience on the platform.
3.3 Received from Third Parties
Necessary information may be collected from payment processors (such as bKash, Nagad, Rocket) and identity verification service providers. This information is used only for the purposes of verifying transactions and preventing fraud.
Purpose of Using Information
db567 uses the information it collects only for specific, legitimate, and lawful purposes. The main purposes for which information is used are outlined in detail below:
4.1 Account Management and Identity Verification
Information is used to complete the registration process, ensure account security, and verify your identity as part of the KYC (Know Your Customer) process. This is a mandatory process for operating an online betting platform.
4.2 Service Delivery and Improvement
- Processing deposit and withdrawal requests
- Managing bonuses and promotions
- Personalizing the gaming experience
- Identifying and resolving technical issues on the platform
4.3 Protection and Security
- Preventing fraud, money laundering, and illegal activities
- Detecting unauthorized access to accounts
- Ensuring responsible gaming and identifying the risk of excessive play
4.4 Communication
Your contact information is used to send important account-related notifications, transaction confirmation messages, security alerts, and relevant promotional information. You can opt out of promotional communications at any time.
4.5 Fulfilling Legal Obligations
Your information may need to be used or disclosed to comply with applicable laws, directives from regulatory authorities, or court orders.
Information Storage and Protection
db567 gives the highest priority to the protection of your personal information. We apply industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5.1 Technical Security Measures
- SSL Encryption (SSL/TLS) — all data transmissions are encrypted
- Firewall and intrusion detection system
- Two-Factor Authentication
- Regular server data backups and encrypted storage
5.2 Data Retention Period
Your information will be retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a further period to fulfill legal obligations. Financial transaction information is kept for the period required under applicable laws of Bangladesh.
Sharing Information with Third Parties
db567 does not sell, lease, or commercially transfer your personal information. However, information may be shared with third parties in specific circumstances:
6.1 Service Providers
Necessary information is shared with selected partner organizations to ensure our services operate properly. This includes payment processing (bKash, Nagad, Rocket), identity verification services, and software providers (game developers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These parties may use the information only for the purposes agreed upon by contract.
6.2 Legal Disclosure
Information may be disclosed to authorities under court orders, government investigations, or as required by applicable law. In such cases, we will disclose only the information that is legally required.
6.3 Business Restructuring
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant party, but subject to the terms of this Policy.
- Information is never sold to advertising agencies
- Contractual confidentiality is ensured before sharing information with third parties
- Appropriate safeguards are followed for international data transfers
Cookies and Tracking Technology
db567 uses cookies and similar technologies to improve the user experience and to operate its services.
7.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and for the basic functionality of the service
- Performance cookies: Help analyze usage patterns on the site to improve services
- Functionality cookies: Remember your preferences and settings (such as language and layout preferences)
- Security cookies: Help detect and prevent fraud
7.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause some core features of db567 to not function properly. Contact our support team to learn more about cookies.
User Rights
As a user of db567, you have the following rights regarding your personal information. To exercise these rights, please contact our support team.
8.1 Right of Access
You may request a copy of the personal information db567 holds about you. We will respond to this request within a reasonable time.
8.2 Right to Rectification
If any information stored in your account is incomplete or incorrect, you may request that it be corrected. Some information can also be updated directly from your profile settings.
8.3 Right to Request Deletion
In certain circumstances, you may request the deletion of your personal data. However, some data may be required to be retained due to legal obligations, ongoing disputes, or financial security reasons.
8.4 Objection to Processing
In certain cases, you may object to the processing of your data. In particular, you may object at any time to the use of your data for direct marketing purposes, and we will honor that objection.
- Request for data access — response within 30 business days
- Request for data correction — processed within 14 business days
- Request for data deletion — response within a reasonable time after review
- Account closure request — accepted immediately
Protection of Minors
db567's services are available only to those aged 21 or above. We do not knowingly collect personal data from minors.
During registration, we follow an age verification process. If a user registers by providing a false age and this is later proven, that account will be immediately closed and the collected data will be deleted.
If you become aware that someone under the age of 21 has created an account on db567, please notify our support team immediately.
Policy Changes
db567 reserves the right to update this privacy policy from time to time. Changes to the policy may be made due to service updates, legal requirements, or business reasons.
10.1 Notice of Changes
If any significant changes are made to the privacy policy, we will inform you in the following ways:
- The "Last Updated" date at the top of this page will be changed
- A notification will be sent to your registered email address
- A notification may be displayed when you log in to the platform
10.2 Use After Changes
If you continue using the service after the updated policy is published, it will be assumed that you have accepted the revised policy. If you object to any terms of the new policy, you have the option to close your account.
Contact & Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us using the methods below. We take every request seriously and will try to respond as quickly as possible.